SoundLike Support
We usually reply within one business day.
Having trouble with SoundLike, found a bug, or have an idea for a lesson you would like to see? Email us at zenpartnerapps@gmail.com and a real person will get back to you.
Quick answers
- My purchase is not showing up. Open Settings in the app and tap Restore Purchases. If it still does not appear, email us with the approximate purchase date.
- The microphone is not working. Check that SoundLike has microphone access in your iPhone Settings under Privacy and Security, then Microphone.
- Grading says it is unavailable. This usually means a weak connection. The app will fall back to on-device feedback and full grading returns when you are back online.
- I want a refund. Purchases go through Apple, so refunds do too. You can request one at reportaproblem.apple.com.
- I want to start over. Settings has an Erase Everything option that clears all progress from your device.
Privacy
Wondering what happens to your voice recordings and data? It is all in the SoundLike privacy policy, in plain English.